Privacy Policy
Last updated: 7 October 2026
1. Who we are
CHASE AI Skills & Strategy Ltd is a Staffordshire-based business providing AI training and related services. We are the data controller responsible for personal information collected through this website and our business enquiries.
For questions about this policy or how we handle your information, contact:
Email: bradparkes@chaseaigroup.co.uk
2. Information we collect
When you contact us through our website or by email, we collect the information you provide. This may include your name, email address, telephone number, organisation and details of your enquiry.
Please only provide information relevant to your request and avoid including sensitive personal information, such as medical details.
Our website also processes technical information needed to operate securely, which may include your IP address and information about your browser and device.
Where website analytics are enabled, Squarespace may collect information about pages visited, referring websites, clicks and visit times.
3. How we use your information
We use enquiry information to:
Respond to your questions and discuss your requirements.
Prepare proposals or quotations you request.
Manage correspondence and any resulting business relationship.
We use website information to operate, secure and, where analytics are enabled, understand how visitors use our website.
Submitting an enquiry does not subscribe you to marketing emails.
4. Our lawful bases
We rely on legitimate interests to respond to general business enquiries, manage correspondence and maintain a secure website. Our interests are communicating with prospective clients and running our business effectively.
Where you contact us about entering into a contract with us personally, we may process your information to take steps at your request before entering that contract.
Where required, we rely on consent for non-essential cookies and associated tracking. You can withdraw that consent through the website’s cookie controls.
5. Storage and sharing
Our website is hosted by Squarespace. Contact form submissions are processed through Squarespace and sent to bradparkes@chaseaigroup.co.uk.
We use Google Workspace to receive, store and respond to emails. Squarespace and Google process information to provide their services to us.
We may disclose information where required by law or where necessary to establish, exercise or defend legal claims.
We do not sell your personal information.
6. International transfers
Squarespace and Google may process personal information outside the UK, including in the United States.
Their data-processing terms provide for recognised transfer mechanisms, including applicable adequacy arrangements or standard contractual clauses with UK safeguards.
Further details are available in Squarespace’s Data Processing Addendum and Google’s Cloud Data Processing Addendum. You can contact us for information about the safeguards relevant to your data.
7. Cookies and website analytics
Cookies are small files stored on your device when you visit a website.
Squarespace uses necessary cookies to help operate this website securely. Depending on the features enabled, analytics cookies may also be used to understand website traffic and activity.
Where non-essential cookies are used, our cookie controls explain the choices available. You can change your preferences through those controls. You can also manage cookies through your browser, although blocking necessary cookies may affect website functionality.
For information about Squarespace cookies, visit Squarespace’s cookie guidance.
8. How long we keep information
We retain enquiry information for as long as needed to respond to your request and manage relevant follow-up. We consider whether the enquiry remains active, whether it results in a client relationship and whether records are needed for legal obligations or disputes.
Information that is no longer needed is deleted. If you become a client, relevant correspondence may be retained as part of our client records.
9. Keeping information secure
We take reasonable technical and organisational measures to protect personal information against loss, misuse and unauthorised access. No online service can guarantee complete security.
10. Your rights
Depending on the circumstances, you may have the right to access your information, correct inaccuracies, request deletion, restrict processing or receive a portable copy.
You have the right to object to processing based on legitimate interests.
Where processing relies on consent, you can withdraw it at any time without affecting the lawfulness of earlier processing.
To exercise your rights, email bradparkes@chaseaigroup.co.uk.
11. Complaints
Please contact us if you have concerns about how we handle your information.
You also have the right to complain to the Information Commissioner’s Office:
Website: ico.org.uk/make-a-complaint
Telephone: 0303 123 1113
12. Changes to this policy
We will update this policy when our services or information-handling practices change. The date above shows when it was last updated.